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  • Note: The room rates listed are for double occupancy per room unless otherwise stated and excludeTax Recovery Charges and Service Fees

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    What you need to know

    Know Before You Go

    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.

    Fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: COP 150000 per person (roundtrip)
    • Early check-in fee: COP 100000
    • Late check-out fee: COP 100000

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Mandatory Fees and Taxes

    You'll be asked to pay the following charges at the property:

    • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: COP 150000 per person (roundtrip)
    • Early check-in fee: COP 100000
    • Late check-out fee: COP 100000

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policy

    Check In Instructions

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property Information

    Pets not allowed Check-in time starts at 3 PM Check-out time is 1 PM